Terms of Use

These terms and conditions outline the rules and regulations for the use of this website Lobster.

The company is located at:

Calea Orheiului 28/1, Chisinau, MD-2069, Moldova

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use this website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. 

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Moldova. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. 

By using https://lobsterweight.com/en/ website you consent to the use of cookies in accordance with Lobster privacy policy.Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies. 


Unless otherwise stated, https://lobsterweight.com/en/ and/or it’s licensors own the intellectual property rights for all material on https://lobsterweight.com/en/. All intellectual property rights are reserved. You may view and/or print pages from https://lobsterweight.com/en/ for your own personal use subject to restrictions set in these Terms and Conditions.

You must not:

Redistribute content from https://lobsterweight.com/en/ (unless content is specifically made for redistribution).

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;

Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other Web site information so long as the link:

- is not in any way misleading;

- does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services;  

- fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

- associations or other groups representing charities, including charity giving sites,

- online directory distributors;

- internet portals;

- accounting, law and consulting firms whose primary clients are businesses; and

- educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: 

- the link would not reflect

- unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); 

- the organization does not have an unsatisfactory record with us;

- the benefit to us from;

- the visibility associated with the hyperlink outweighs the absence of; 

- where the link is in the context of general resource information or is otherwise consistent with editorial content;

- in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link:

- is not in any way misleading; 

- does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services;

- fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to [email protected].

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

- By use of our corporate name; 

- By use of the uniform resource locator (Web address) being linked to; 

- By use of any other description of our Web site or material being linked to that makes sense within the

- Сontext and format of content on the linking party's site.

No use of https://lobsterweight.com/en/ logo or other artwork will be allowed for linking absent a trademark license agreement.

Returns policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

* Rubber plugs

* Carrying bags

To complete your return, we require a receipt or proof of purchase.

Shipping on Returns

To return your product, you should mail your product to: Calea Orheiului 28/1, Chisinau, MD-2069, Republic of Moldova.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

There are certain situations where only partial refunds are granted: 

(if applicable)

* Equipment with obvious signs of use.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery.


Delivery terms of the purchased goods are individual and depend on the volume of the and the delivery queue. Since Lobsterweight products are hand-made and on average it takes about 14 days to manufacture one product, the purchased products are produced in turn and ready for shipment within 21 to 30 days from the date of purchase. Delivery is carried out by third-party services such as EMS, TNT, DHL and similar. The delivery times are directly regulated by these services and range from 7 days or more, and Lobster Weight Company has no influence on them. Any complaints related to the delivery terms can only be considered after 37 working days from the date of payment receipt for the order.

Product weight

All Lobsterweight systems are handcrafted, so the final (net) weight of products may have slight differences from the one stated in the description of Lobster products. So, a 5% difference between the actual (net) weight and the weight declared in the description of each product is acceptable.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Calea Orheiului 28/1, Chisinau, CU, 2069, Moldova, Republic of.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.